Block 3 | Basic countermeasures for journalists to cope with online harassment
This block focuses on basic measures that journalists and moderators can adopt in dealing with hostile voices online. These strategies aim to help journalists depersonalize and contextualize attacks as a means to prevent the potential emotional impact.Coping with the emotional impact
Block 6 | Implementing a peer support system in the newsroom
This video explains the usefulness of peer support networks for helping ease the emotional impact of online attacks and harassment on journalists. It outlines the qualities and structures these networks should have in order to fulfil their aim, and underscores the importance of a trauma-informed culture in the newsroom.
Block 5 | The fundamentals of self-care
Beyond the measures provided by newsrooms and other organisations, journalists should develop a self-care plan to minimize the risk of long-term trauma derived from being exposed to intense online harassment. This video looks at key elements that can form part of such a plan.
Block 4 | What can managers do to help safeguard their teams?
Protecting journalists from online harassment goes beyond adopting ad hoc measures for each case. Newsrooms should strive for a culture of safety around online harassment.
Block 2 | Know Thy Troll: Building relationships with audiences
Not all online attacks are the same. This video examines different types of online aggressors and the different purposes of online attacks, and discusses the measures that can be adopted to counteract them.
Block 1 | Emotional Impact of online harassment
This block describes the potential impact of online abuse and harassment on targeted journalists. Gavin Rees, director of the Dart Centre Europe, describes the trauma-related effect from sustained exposure to online harassment, diminishing abuse, and attacks based on gender, race and ethnicity.