Block 3 | Basic countermeasures for journalists to cope with online harassment
This block focuses on basic measures that journalists and moderators can adopt in dealing with hostile voices online. These strategies aim to help journalists depersonalize and contextualize attacks as a means to prevent the potential emotional impact.Coping with the emotional impact
Block 6 | Implementing a peer support system in the newsroom
This video explains the usefulness of peer support networks for helping ease the emotional impact of online attacks and harassment on journalists. It outlines the qualities and structures these networks should have in order to fulfil their aim, and underscores the importance of a trauma-informed culture in the newsroom.
Block 5 | The fundamentals of self-care
Beyond the measures provided by newsrooms and other organisations, journalists should develop a self-care plan to minimize the risk of long-term trauma derived from being exposed to intense online harassment. This video looks at key elements that can form part of such a plan.
Block 4 | What can managers do to help safeguard their teams?
Protecting journalists from online harassment goes beyond adopting ad hoc measures for each case. Newsrooms should strive for a culture of safety around online harassment.
Block 2 | Know Thy Troll: Building relationships with audiences
Not all online attacks are the same. This video examines different types of online aggressors and the different purposes of online attacks, and discusses the measures that can be adopted to counteract them.
Block 1 | Emotional Impact of online harassment
This block describes the potential impact of online abuse and harassment on targeted journalists. Gavin Rees, director of the Dart Centre Europe, describes the trauma-related effect from sustained exposure to online harassment, diminishing abuse, and attacks based on gender, race and ethnicity.
Block 4 | Types of online harassment that can be taken to court
This video breaks down the specific causes of action that might be available in the local legal context. Caveat: each system is different, so possibilities need to be examined on a case-by-case basis.
Block 6 | Institutional and other support to address online harassment
How can journalists find legal help? Should journalists seek assistance from employers to get legal support if needed?
Block 5 | Risks and unintended consequences of filing a legal claim
Some types of laws that can be used to combat online harassment are also abused to violate the rights of journalists. Therefore, it is important to assess the impact taking legal action has on free speech and consider other avenues.
Block 2 | Types of law relevant to online harassment
This video addresses the different types of laws (criminal, civil, etc.) that may form the basis of a legal response to harassment.