Media organizations must establish clear policies around online harassment and communicate them to all staff members.
Formal support mechanisms
Institutional measures to support targeted journalists and lessen the personal and professional impact.
Peer support mechanisms
Through both formal and informal means, colleagues can be as essential source of support for targeted journalists.
Communication channels that should be in place to allow journalists and other staff members to report online abuse.
A thorough risk assessment of each case is important to determine which type of support is the most appropriate.
Several different forms of training should be implemented to reinforce a culture of safety around online abuse.