Creating an environment in which journalists feel comfortable in reporting online attacks must be a core goal of news organizations. A competitive work environment or a precarious job situation may generate concerns among journalists that reporting attacks will be perceived as a sign of weakness or lack of professional standards and will have negative repercussion on their career.
But speaking openly about online attacks is essential to limiting their effects, including trauma and self-censorship. Newsrooms should create various channels through which attacks can be easily reported and which allow journalists to access support mechanisms.
Having a one-on-one conversation with colleagues about harassment and attacks has been shown to be helpful to targeted journalists. Colleagues may also encourage the journalist to bring the attack to the attention of the relevant persons within the news organization.Read More >
Create an online form where targeted journalists can easily report an online attack. This form should be short and easy to fill in but cover all essential information related to the attack.Read More >
Create a specific email address where journalists can report online harassment. It should be made clear who the individuals are that will respond to emails sent.Read More >
News organizations should create a database to keep track of incidents of online harassment and responses that have been taken. This database does not need to include every single instance of harassment, but should encompass at least those instances that are reported by staff members through formal reporting mechanisms or where a risk assessment has [...Read More >