Introduction: What to do with limited resources?
Thorough moderation of user comments can be very resource-intensive, especially for media operating in hostile environments in which journalists are repeatedly targeted in online attacks. Keeping in mind that your goal should be to read all comments, it is important to find the right balance between opening your content to user comments and ensuring that you have the necessary resources for moderating the discussions.
If you are concerned about not being able to moderate discussions overnight or during weekends or at any other time when moderators cannot dedicate sufficient time to the task, consider blocking the possibility to comment for the relevant period of time. If you do so, make sure your users are informed when they will be [...Read More >