Introduction

Several different forms of training should be implemented to reinforce a culture of safety around online abuse. It is critical that all members of the newsroom, and especially top-level editors and managers, be familiarized with and sensitized to the issue of online harassment. Additionally, trauma risk management training and digital security training support strengthen the newsroom’s “armour” against the impact of online harassment.

Newsroom staff should receive periodic digital security training intended to protect journalists’ devices, communications and personal data, all of which could potentially be compromised as part of an online attack. Measures to be communicated should include: Proper use of passwords Data encryption General protection of personal data Protection from malware Use of secure email

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Trauma Risk Management training, or TRiM, was developed in the 1990s for the UK military and has since been adapted for other sectors. The application of TRiM to online harassment aims to create a large group within the newsroom who can provide effective peer-to-peer support in the event of online abuse.

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This type of training is addressed to both journalists and editors and aims to provide information about online harassment as a phenomenon: the patterns of online harassment in the specific country, who are the actors behind most of the coordinated online campaigns, and what to do in case of being targeted. Learning about how online [...

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