Measures for Newsrooms and Journalists
to Address Online Harassment
Online harassment aims at silencing independent
journalists and discrediting their work
These measures are based on best practices collected in newsrooms across Europe and provide specific strategies to address the emotional and professional toll that online harassment takes on journalists
Video Tutorials
Insight into existing legal remedies and strategies to address trauma
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Learning from experts and targeted journalists
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Legal support
Newsrooms structures & support mechanisms
Evaluate the case even if at first sight there are no grounds for legal action
Kirsi-Marja Okkonen, Media Regulation Manager, Yle Finnish public broadcaster, Finland
Legal support Newsrooms structures & support mechanisms
Newsrooms structures & support mechanisms
Turun Sanomat’s guidelines for staff in dealing with online harassment
Veijo Hyvönen, Managing Editor, Turun Sanomat, Finland
Audience moderation
Building audience trust through dialogue
Sami Koivisto, Head of Audience Dialogue, Finnish public broadcaster, Finland
Audience moderation
Stay factual and don’t get drawn into an argument when responding to online abuse
Katy Searle, Head of BBC Westminster, BBC, UK
News and Reports
Analytical features and in-depth reports from the ground
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