Software that is fully available for free:
Tweetdeck (only for Twitter accounts)
Software with some features available for free:
More complex software solutions for managing social media comments and communities:
- Actors involved
- Editor
- Head of Audience
- Journalist
- Management
- Online Safety Expert
- Audience moderation
- Audience moderation on social media platforms
- Onsite comments: Moderation tools
- Onsite comments: Moderation with limited resources
- Onsite comments: Rules of user engagement
- The importance of user exchange and the need to moderate comments
- Useful software
- Newsroom structures and support mechanisms
- Communications
- Formal support mechanisms
- Peer support mechanisms
- Reporting systems
- Risk assessment
- Training