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Audience moderation
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Audience moderation

A thorough, well-developed strategy to moderate user comments is necessary in order to ensure that attacks targeting journalists and news organizations are swiftly removed, alongside other unacceptable comments

Audience moderation on social media platforms

This section explores the tools that moderators can use to steer an abuse-free public discussion on social media platforms.

Onsite comments: Moderation tools

Pre- and post-moderation techniques, comment removal, warning and blocking users, promoting a healthy conversation

Onsite comments: Moderation with limited resources

Tools for effective comment management for media with fewer resources

Onsite comments: Rules of user engagement

Registration schemes, terms of use, community guidelines

The importance of user exchange and the need to moderate comments

Building and strategically moderating your community

Useful software

Software, both for free and for purchase, recommended by experts to moderate audience conversations on comment sections and social media platforms

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