Legal support
Newsrooms structures & support mechanisms
Evaluate the case even if at first sight there are no grounds for legal action
Kirsi-Marja Okkonen, Media Regulation Manager, Yle Finnish public broadcaster, Finland
Legal support
Newsrooms structures & support mechanisms
Many journalists don’t take their cases to court because they have normalized online abuse
Kirsi-Marja Okkonen, Media Regulation Manager, Yle Finnish public broadcaster, Finland
Newsrooms structures & support mechanisms
Turun Sanomat’s guidelines for staff in dealing with online harassment
Veijo Hyvönen, Managing Editor, Turun Sanomat, Finland
Audience moderation
Listen to audiences and correct mistakes – but know when to resist pressure
Katy Searle, Head of BBC Westminster, BBC, UK
Actors involved
Managers must put safeguards in place to protect journalists from online abuse
Katy Searle, Head of BBC Westminster, BBC, UK
Audience moderation
Stay factual and don’t get drawn into an argument when responding to online abuse
Katy Searle, Head of BBC Westminster, BBC, UK
Audience moderation
Social media has negative and positive aspects
Katy Searle, Head of BBC Westminster, BBC, UK
Audience moderation
Social media has changed the news cycle
Katy Searle, Head of BBC Westminster, BBC, UK
Newsrooms structures & support mechanisms
Online abuse and technological change
Sarah Ward-Lilley, Managing Editor, BBC News, UK
Newsrooms structures & support mechanisms
Have in mind each individual’s tolerance to online abuse
Sarah Ward-Lilley, Managing Editor, BBC News, UK